Delivery

We deliver across the UAE. Delivery availability, charges and estimated times may vary depending on the destination, product type and stock availability. Some products may be subject to delivery restrictions.

Returns

To request a return, exchange, or report an incorrect, damaged or defective item, please contact Al Hasanat with your order details and proof of purchase.

Eligible items must be unused, unopened and returned in their original packaging. Returns are subject to inspection and approval. Items that have been used, opened, damaged after delivery or supplied to a customer’s specification may not be eligible for return.

Approved refunds will be processed through the original payment method. Delivery charges are non-refundable unless the item supplied was incorrect, damaged or defective.

For assistance, please use our Contact Us page or call +971 55 926 4786.